Information

How can one make a reservation?

Reservation requests can be made in the following ways:
1) By phone;
2) In writing (via email, fax);
3) Guaranteed by payment of a confirmatory deposit equal to 30% of the total amount for the entire stay;
4) Guaranteed by credit card and/or by sending a confirmatory deposit via bank transfer;
5) Including authorization to apply the clauses provided in case of cancellation (cancellation policy).

Is it possible to cancel the reservation?

A) Any cancellations must be made in writing (via email, fax, or post) or by phone.
B) Canceled reservations will be subject to penalties as follows:
b.1) Up to 7 days before the arrival date, no penalty will be applied, and the deposit can be reused to book a new date;
b.2) From 6 to 4 days before the arrival date, a penalty equal to 50% of the total booked stay will be charged to the credit card;
b.3) From 3 days before the arrival date, a penalty equal to 100% of the total booked stay will be charged to the credit card.
C) Any reduction in the length of the stay is considered a cancellation.
D) In case of “no show” or early departure, a penalty equal to 100% of the total booked stay will be charged to the credit card.

Which credit cards are accepted?

Visa, Euro/Mastercard, Maestro, V Pay

The hotel reserves the right to check the validity of the credit card prior to arrival (by requesting authorization from the issuing circuit).

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM.
Check-out is from 9:00 AM to 11:00 AM.

Where does the reception take place?

The reception takes place in the premises opposite the entrance of Maison Dominique at number 30.

What are the services offered by the Chalet?

• Sun Terrace
• In-room Self-Catering Breakfast
• Entirely Non-Smoking Chalet
• Late Check-Out Available

What are the rooms equipped with?

• LCD TV with Digital Terrestrial
• Free Wi-Fi Internet connection is available throughout the Hotel
• Safety Deposit Box
• Balcony Terrace

Does the property have parking?

Free public parking is available a few meters from the Chalet.

Are pets allowed?

Our canine friends are welcome, upon request.
A final sanitization supplement of €10 to €20 is applicable.